Dmitry Gorin, Vice-President of the Russian Travel Agency, stressed that organized tourists are in a more advantageous position in case of emergencies.
In an interview with the Public News Service, he specified that tour operators are responsible for the quality of the tour product, including flight, accommodation, insurance policy, transfers and excursions, excluding personal expenses and risks of travelers. If difficulties arise, the organized tourist can contact the tour operator, for example, to contact the insurance company.
Definitely, the tour operator will help," said the expert.
The expert specified that the tour operator will not reimburse the additional costs incurred due to force majeure. However, if there is insurance, he can help in communicating with the insurance company.
The only thing to keep in mind is that financial expenses during the trip are the personal responsibility of the tourist. He pays all additional expenses on his own. The tour operator does not assist in any payments, - reminded Dmitry Gorin.
He added that in case of emergencies tour operators, as a rule, support their clients.
Earlier analysts found out where St. Petersburg residents will go to rest on May holidays. Aeroflot airline also announced that direct flights to Abu Dhabi will be operated in the summer period.
