The company cited a security glitch.
The Russian company MAXBUS, which organises bus tours to Altai and Sheregesh, refused to let a 45-year-old Russian woman travel because of her age. This is reported by the Telegram channel "NGS - Novosibirsk news".
According to the publication, the woman decided to book a tour for March, but the company refused her, referring to the security service. No further details were not given.
The company's page on social networks says that the tours are organised only for people over 18 and under 45 years old. It is noted that they are suitable for young people and the company may refuse to book services without giving reasons.
After the company was contacted by journalists, the woman was refunded all her money and told about a security failure.