The company notes that problems arise from those who have not had time to adapt to the new system of payments.
Some partners of Wildberries complained about difficulties in getting money for the sale of their goods, RBK wrote.
The problems arose when the marketplace launched a new fintech service designed to help sellers receive money faster. Sellers themselves did not appreciate the innovation. Some of them complained about the long blocking of money withdrawal and the appearance of a negative balance.
Wildberries explained that the new payment system is in the testing phase. As errors are identified, they are eliminated. The company believes that the problems arose with those partners who did not have time to adjust to the new system.