Passengers asked about parking, fares, forgotten items and more.
This year, the Moscow Transport contact center has received 2 million calls. This was reported in the capital's Dept. of Transport.
Employees of the center help Muscovites and answer questions about the work of transport in the city.
According to Maxim Liksutov, Deputy Mayor of Moscow for Transport, passengers asked about parking, tariffs, forgotten things and other things.
This year they connected sms-informing when contacting the contact center.
The vice-mayor said that now the operator can send the term of consideration of the request and the number for tracking the application. More than 35 thousand notifications have already been sent out.
Now in the capital it is possible to receive online more than 75 % of service services.
By the way, chat-bot Alexandra has answered 5.5 million questions of Muscovites about the work of the capital's transportation since 2000. It processes 13 thousand messages per day. This is ten times more than at the beginning of her work.
Earlier it was reported that in the Moscow subway appeared New Year navigation.